This module explores the issues fundamental to intercultural communication (IC) in practical contexts. The theoretical component of the module examines the different ways of thinking about effective communication in a variety of work-based environments. We will also relate theory to the practice of intercultural communication in contextualised workshops. During these workshops, invited practitioners will introduce students to how IC operates in specific organisations, e.g. in government agencies, in multilingual business management, etc. The module is relevant to those wishing to pursue careers in international management and relations, multilingual business and international development; it is also of interest to those who wish to become more effective communicators in other professions such as translation, interpreting, education and cultural mediation.