Who can access the service?
The Staff Counselling Service is a free confidential Service open to all staff, both full time and part time, who are employed by the University.
What kind of issues can I bring to counselling?
You may consult the staff counsellor about any issue that concerns you. It could be about any of a wide range of issues, which may or may not be work related. It could be a temporary crisis or a long standing concern. It may involve just an initial session or a number of sessions. These are just some of the issues that staff bring: work related stress, bullying and harassment, bereavement, anxiety, depression, relationship difficulties, retirement, self esteem and finance.
Is the Service totally confidential?
Being an in-house Service we are acutely aware of the importance of maintaining client confidentiality. It is important to us that staff feel safe in contacting us. This means that no-one should know who is using the Service, apart from the counsellor and client and the Counselling Service staff. No information is disclosed about the fact that a member of staff is attending for counselling unless they give permission or make a request for such action. Every attempt is made to ensure that staff appointments are timed so as not to clash with student appointments.
Is there a waiting list?
We aim to offer an initial appointment as soon as possible, usually within a few days. There may be a wait for an ongoing weekly appointment. This happens when the demand for counselling is greater than the number of appointments we can offer. Sometimes there can be a wait because of the new client’s limited availability. In the initial session the counsellor can give you a general indication of how long you might have to wait.
Who are the counsellors?
Staff counselling is offered primarily by the .6 staff counsellor, Eamonn O'Mahony. Other counsellors also see staff and should an individual wish to consult with a female counsellor, this can be arranged.
How do I book an appointment?
If you would like to book an appointment, please go to ‘Making an appointment’.
Are there other staff support systems?
There are other services for Staff that often can be accessed in addition with the Staff Counselling Service: Occupational Health, Human Resources, Harassment Advisers, University Safety Services and the Chaplaincy.
Other information:
More information about the Staff Counselling Service can be obtained from the Staff Counselling Annual Reports.
